FAQ

Everything you need to know about Minab.

Demo copy: every answer below is sample text for this storefront demo, not the label’s real policies or practices.

How long does shipping take?

Orders within Addis Ababa are delivered within 1-2 business days. Nationwide shipping takes 3-5 business days. International shipping takes 7-14 business days depending on destination.

What is your return policy?

We offer a 30-day return window. Items must be unworn, unwashed, and with original tags attached. Return shipping is free within Ethiopia.

Do you ship internationally?

Yes. International shipping costs are calculated at checkout.

How do I find the right size?

Each product page lists the sizes it comes in. If you're between sizes, we recommend sizing up for a relaxed fit or down for a tailored look.

Are your products ethically made?

Absolutely. Every piece is handcrafted by Ethiopian artisans who receive fair wages, benefits, and safe working conditions. We are committed to transparency across our entire supply chain.

Can I customize or order made-to-measure?

Yes, select items (like the Habesha Kemis) are made-to-measure. Use the contact page for bespoke orders and customization requests.

What payment methods do you accept?

We accept all major credit and debit cards, Telebirr, CBE Birr, and PayPal for international customers.

How do I care for my garments?

Each product includes specific care instructions. Generally, we recommend gentle machine washing in cold water or dry cleaning for delicate pieces. Natural drying extends garment life.

Still have questions?